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23 Top Real-Life Chatbot Use Cases That Work 2023

Utility Chatbots: Support and User Experience Voice chatbots are all about facilitating your users with a seamless experience with your business. They are one of the important conversational banking trends adopted by many banks. Customers prefer prompt actions delivered by chatbots fueled with artificial intelligence for better customer engagement. Chatbots can engage with your customers with […]

How to use AI for Business: 6 definitive Steps to Elevate Your Services

How to unlock 2 million jobs and £6 9 billion with the cloud By standardizing on a single platform across multiple departments, cloud-based ERP addresses integration issues for organizations that struggle to merge legacy and best-of breed solutions. As organizations grow and expand, it’s critical to ensure the channels are in place to facilitate the […]

AI Customer Service: How To Use Customer Service AI 2023

15 Ways To Leverage AI In Customer Service According to a Clutch survey, 88% of respondents prefer speaking to a live customer service agent instead of navigating a phone menu. Remembering that a robot may lack the emotional intelligence to understand a customer is essential. Chatbots provide them with informational assistance instead of support and […]

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Events Connecting Products with Distributors & Retailers globally IERCC’s leadership in organizing this delegation underscores the crucial role that California plays in the global tech ecosystem and mirrors Dubai’s ambitious vision as encapsulated in the Dubai Economic Agenda (D33). This strategy aims to substantially expand Dubai’s economic landscape in the upcoming decade, securing its stature […]

Everything You Need to Know About Great Chatbot Design

The A to Z of Chatbot Design: How to Plan Your Chatbot National Geographic launched a Messenger chatbot to promote its new Genius series. To give users the chance to talk to Albert Einstein himself. This will make the whole process faster for your users and will equip them with the right tools to get […]

AI Customer Support Software: 11 Best Tools for 2024

AI-Powered Conversations to Unlock Revenue We call this virtuous cycle the Conversational Flywheel, and it’s at the core of everything we do. Although you can train your Kommunicate chatbot on various intents, it is designed to automatically route the conversation to a customer service rep whenever it can’t answer a query. Kommunicate is a human […]

Generative AI for Enterprises: Needs, Challenges & Leading Startups

What is generative AI and how can it fuel business growth One of the key benefits of using Generative AI is the ability to detect vulnerabilities and identify potential problems before they become big. Generative AI analyzes sales data and customer interactions to identify potential loss points and sales risks. With your people up to […]